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Incredible Wedding Experience
Review of Grand Velas Riviera Nayarit
Stayed: November 2019
After searching for destination wedding locations, my wife and I stumbled across Grand Velas Riviera Nayarit online and could not imagine getting married anywhere else. Everything from scenery to service to accommodations are truly beyond belief. We had the esteemed pleasure of working with Beatriz as our wedding coordinator, along with Jazmin and Andrea as secondary points of contact.
 
We had always heard of how stressful planning a wedding could be, but in all honesty, planning a wedding with Beatriz and Grand Velas was easily the most stress-free experience we've ever had. We felt so at-ease and confident they would take care of us, our guests, and knock it out of the park! We took a chance and put down a deposit before visiting the property and it was a gamble that certainly paid off!
 
If you are seeking to host your wedding at a resort with exquisite food, remarkably attentive staff and breathtaking views from anywhere on the property, Grand Velas Riviera Nayarit is for you!
As published on TripAdvisor
Cannot recommend enough! Excellent service, amazing resort, incredible wedding venue
Review of Grand Velas Riviera Nayarit
Stayed: November 2019
We chose Grand Velas Riviera Nayarit as our wedding venue and brought 40 of our closest friends and family members to the resort. Having visited the resort before the wedding, we knew to expect top-tier service, but we never could have anticipated the extent to which they would exceed our expectations. Our guests couldn't stop raving about the rooms (many people said "this room is bigger than my apartment!") and how the staff went above and beyond to ensure their comfort. Whether at the wedding or just hanging by the pool, the staff made sure their drinks were always full and water was on-hand. Hernan's craft cocktails by the pool were a definite crowd pleaser, too. During days of heat/humidity, the staff brought around cold towels and spray bottles of Evian to keep the party going.
 
The restaurants are incredible and accommodated groups with grace. Often times we ordered one of every appetizer and dessert for the group to share, and the waiters took care of it without sweating. The groups never had to wait extended periods for food, and everyone left feeling so full and satisfied. The chef could also accommodate any dietary requests or restrictions...and the bartenders could make any drink!
 
The pampering continued throughout our 9-night stay/mini-moon. Se Spa is hands-down the best spa I've ever been to (and several of our guests said the same thing). The ritual of pools before the treatment was unique. The service was personalized and incredibly memorable (thanks, Carmen and Luz!). By the pool, Leonel made sure we were constantly pampered and made us feel like family. He even taught us some Spanish! Our concierge, Alejandra, was available 24/7 to answer any questions or requests we had and always made sure we had a bottle of sparkling wine handy!
 
For anyone looking at wedding venues, I HIGHLY recommend Velas weddings. Our coordinator, Jazmin, made the process so easy and enjoyable. I'd send her emails with crazy ideas and she always found a way to bring them to life... and often recommended smarter ways to make it happen. It was so helpful to have an expert and professional on our team, managing local vendors so we didn't need to worry. Betty helped us manage the schedule on the day of the event and we were so thankful to have her and Jazmin helping us with final details.The final product was beyond our wildest dreams and full of pleasant surprises! The set up was absolutely magical, and we even had some unexpected fireworks during our first dance! The team at Velas resorts is the best-- they know how to throw an incredible wedding and can accommodate any style.
As published on TripAdvisor
The absolute best all-inclusive resort in Mexico! Hands down
Review of Grand Velas Riviera Nayarit
Stayed: June 2019
We visited Grand Velas for a week in June for our wedding and the staff went above and beyond to make sure our stay was perfect. Andrea was our wedding coordinator and she was with us every step of the way. She was the reason we chose that resort and we were blessed to have her with us. We had over 120 people attend our wedding and they mostly flew in from California. They all loved the resort and they praised it for being the best resort, by far, in all of Mexico. Check it out for yourselves! You will not be disappointed
As published on TripAdvisor
Grand Velas Riviera Maya Wedding
Review of Grand Velas Riviera Maya
Stayed: Octubre 2018
The ambiance and staff were amazing! There are so many people to thank for making our 6-day wedding stay so magical. Our Grand Class suite was always impeccable and we loved the snacks/special accommodations and attention to every detail. Our personal concierge, Blanca, was amazing and always on point. Our wedding team, Mónica, Pamela, Michelle, and Diego; Celtrev & DreamArt Photography made our dream wedding come into fruition. Our wedding actually turned out to be much more grandiose than we could have dreamt it to be. Pamela was there to coordinate our wedding and always available & ready to make our requests a reality!
 
All the staff were wonderful and attentive. There was always a friendly staff member waiting to help, Nicolas at the pool bar, Jose setting us up at the beach & Grand Class pool area, Omar at the Ambassador pool, Delia with Lupito (Eagle) and the many, many staff members that make this luxury resort a 5-diamond oasis! The restaurants are superb and absolutely a foodie's paradise! Chris and I are truly grateful for the amazing experience and for making our wedding day absolutely sublime! With much gratitude & appreciation, Mónica & Chris
As published on TripAdvisor
I didn't think it could get any better!
Review of Grand Velas Riviera Maya
Stayed: Noviembre 2018
This was our second stay at Grand Velas the first time was just myself and my husband last November, and as the title suggests I didn't think it could get any better!
 
We had been planning a once in a lifetime trip to Mexico for my parents for many years; we tried 3 years ago but due to ill health of my father had to sadly cancel.
 
So 3 years on we finally got to make this trip of a lifetime happen and what was even more special my parents were celebrating there 58 years of marriage and what was unbeknown to my parents and children we were also going to be renewing our wedding vows.
 
We started off the first week of our trip at a different hotel, then told my parents and children to pack there things as we were moving to Grand Velas for our second week they were so excited because they had heard all about our trip in November, Dad couldn't see how it was going to be any better as he thought it was amazing at the hotel we were already at, I told him you wait and see it's going to go up several more levels!
 
When we arrived at the impressive entrance and went through the gates my mum and dads face was just in awe of the sheer space of the grounds, there are three different lobbies at Grand Velas. Zen, is set within the jungle with a beautiful large fully stocked super cool looking bar, and a really impressive looking Asian restaurant called Sen Lin this has a really nice drinks area for before and after your meal, Zen is very peaceful and tranquil with very spacious rooms and several small pools with fantastic waiter service.
 
We were dropped off at the Ambassador lobby, This section of Velas has a huge family pool, rooms that overlook the ocean and has most of the restaurants here, we were greeted like royalty and there was a glass of Champagne ready for us, check in was very smooth and swift.
 
We were introduced to a lady from concierge called Sandra who took us to our rooms, when the door opened mum and dad and my children couldn't believe there eyes on how big and luxurious the rooms were, you have a really nice big bed with wonderful soft pillows all your shower and bath products are L'Occitane and the mini bar is stocked with red/ white wine lots of scrummy snacks and beverages. You don't even have to worry about taking your toothbrush they have it all sorted including tooth paste & mouth wash!
 
Sandra made sure for rest of our holiday she was there to take care of our every need from booking all our meals, getting more hangers for our rooms and surprising us with lovely touches in our rooms, On the first day my mum and dad came back to there room and Sandra had arranged for a bottle of champagne and chocolate covered strawberries with happy 58 years anniversary written on it, mum and dad were over the moon.
 
On our first day sitting around the family pool, the pool manager of the Ambassador Aaron came and introduced himself and said if there was anything he could do for my family whilst we were there it would be his pleasure, I mentioned when we stayed in November they had a big hamster ball out in the pool for the children and wondered if it was possible at some point of our stay to have it out for my girls, he told me he would make sure it was out for me tomorrow at 11.00 and to his word it was out and my girls had a blast.
 
We were lucky enough this time around due to the refurbishment of the Azul which is the international restaurant to have the whole family to eat breakfast and lunch at the Bistro which is normally for adults only, this is our favourite place for breakfast and lunch as it's a A la carte restaurant and I have never had French toast like it, we were so excited to see our favourite boys from last time Willian, Ernesto, Eduardo, and two new faces Jose and Silvestre, these boys if you get to meet them when you go make you feel like your the only people there and nothing is to much trouble for them, my girls were always making them laugh, Silvestre has the biggest smile ever and Willian greets you like you were his own family as they all do.
 
September tends to be Velas's quieter month, which is why we chose it, but even when we were there last November and they had a big conference being held there we still had fantastic service. Even when it is quite the Entertainment team have plenty for you to do all day, every morning they would come and say hi and try and entice us in to doing something with them, most days we just wanted to relax around the pool the team were great they never hassled you if you didn't want to join in like at other hotels I have been to in the past.
 
One of the managers if you get to meet him is Carlos Armas and he is in charge of the adult section The Grand, now Carlos is one top guy, He instantly remembered us from November and embraced my girls and mum and dad and made them feel really important, he remembered the drink I had enjoyed back in November and made sure our day beds by the beach were ready for us every day and my preferred drink was ready for me, my husband Jon was talking to Carlos at the bar and telling him how he was enjoying the bottled beers at Velas but there were two brands that he loved that they didn't stock, the next day when Jon went to the bar Carlos had gone above and beyond service and brought some bottles of Jon's favourite beer and put them behind the bar for him " Amazing Amazing Amazing"
 
My daughters were desperate to see a Coati as when we stayed in November we were lucky enough to see one on our balcony, Carlos made sure as soon as one of the staff saw one to let him know, and sure enough on our last day Carlos got a call and my girls got to see one. Thanks Carlos.
 
If you are considering having a wedding then look no further than a Grand Velas, We booked this very last minute and the wedding team were fantastic, we are all the way from the UK, From start to finish the organisation of the ceremony, flowers, photos, hair and makeup ran without a hitch.
 
We love everything about Mexico so it only felt right to have a Mayan ceremony, which was just wonderful I cannot speak highly enough about the whole day.
 
It's hard to choose which restaurant was our favourite as they are all wonderful, but if I had to it would be Piaf and Lucca, which is the French and Italian. If you go to the French make sure you have the roll with blue cheese in it, it is to die for.
 
Last but not least as the week went on my girls wanted to go to the kids club, they had such a lovely time there, my eldest daughter who is 9 was very reluctant at first as I think she thought it might be babyish but once she went in it was hard to get them back out, so thank you lovely ladies at the kids club my girls loved you.
 
So if you're still reading this...
 
If you don't want pampering and you want just ok food, Small pokey rooms, Unavailable sun beds all day !
 
Then don't spend your hard earned money here as all you will get at Grand Velas is luxury and I just want to add even the toilet rolls are soft and lovely!
 
My parents are not on Trip advisor so underneath is a little bit from my Mum and Dad!
 
Just to add to what my Daughter has said about Grand Velas .
 
We thought the hotel was spectacular from the spotless luxurious room that we stayed in with a sea view and Jacuzzi in the room. To the lovely pools and sandy beach where the waiters serve you with drinks and food all day long.
 
One of the days my husband had come out of the water and was about to clean his sun glasses when the waiter said "Here let me do that for you sir" he took his glasses, out of his pocket came a cloth and spray and polished them up. We could not help but laugh, we were amazed, that's is how efficient the staff are.
 
All the 7 restaurants are different and the food was top class and delicious in each one and was spoilt for choice. The waiters were so friendly. We were just blown away by it all.
 
Thank you to all the staff to Sandra and special thanks to Carlos who attended our every need and made it such a fantastic holiday for us. What more could you ask for.
 
It certainly was a holiday and an experience of a lifetime and one we will never forget thanks to our wonderful daughter and son in law. We would love to come back to Grand Velas one day it was like paradise and the best holiday we have ever had.
 
Below we would like to give recognition to the staff that made our holiday so wonderful. Thank you
Carlos Armas (Grand)
Sandra (Concierge Ambassador)
Nicolas (Pool bar Grand)
Willian (Bistro)
Ernesto (Bistro)
Eduardo (Bistro)
Jose (Bistro)
Silvestre (Bistro)
Jose Luis Rugerio Serrano (Pool Concierge Grand class beach) (fantastic service)
Lewis (Pool Concierge Grand class beach) (cleaned dads sunglasses )
Aaron Gabriel Ortiz (pool manager)
Carlos (Entertainment team)
Kevin (Entertainment team)
Rodrigo (Entertainment team)
 
Restaurant Lucca
Aurelio Castillo (manager)
Jaime Lopez
Ivan Ramivez
 
Sen Lin
Edvardo
Jotge
 
Evelyn (Hostess)
Gerardo (manager)
Cocina De Autor
Alejandro, Mauricio (waiter)
Ricardo (waiter)
Eduardo Quiroga (Sommelier)
Rodrigo (musician)
Brenda (Kids club)
Grace (Kids club)
Jennifer (Kids club)
Nidia (Kids club)
Judith (Kids club)
Mónica Álvarez ( wedding services )
As published on TripAdvisor
Beyond Amazing
Review of Grand Velas Riviera Maya
Stayed: Febrero 2019
Cannot say enough about the Grand Velas. The location is spectacular. We hosted 40+ guests for our destination wedding and everything was flawless. The wedding planning team, Monica and Pamela were amazing and supportive during the planning and the week that we were there. Alan, our concierge went above and beyond not just the week of the wedding but during our site visit in November. Food at all restaurants and at our catered events was outstanding. Every staff member we encountered was genuinely warm and friendly. 40+ guests and not one single complaint from anyone! Guests were spread between Zen, Ambassador and Grand Class. All rooms and spaces are beautiful.
 
We moved for our second week in Mexico to another resort for a change of scenery but it was a HUGE mistake, we regretted it on our first day! Nowhere near the level of service and luxury that the Grand Velas offers and it was way more expensive.
 
Can't thank Grand Velas for everything they did for us and can't wait to return!!
As published on TripAdvisor
Incredible Wedding Weekend
Review of Grand Velas Los Cabos
Stayed: Mayo 2019
I can't say enough wonderful things about this hotel. The food was outrageously good and the resort amenities were incredible. 3 tiered infinity pools with an adult pool and kid pools overlooking the ocean. Pool bars and sitting areas in the pools. This was the best all inclusive hotel I have ever been to. The service was outstanding from the glasses of champagne and massages at check to the 24hr room service. The rooms are very large and we had a plunge pool on our balcony. The food was delicious especially the breakfast and lunch buffet at Azul. I'll be going back for sure.
As published on TripAdvisor
Wedding of Our Dreams!
Review of Grand Velas Los Cabos
Stayed: Mayo 2019
We had our wedding ( Ghovanlou & Leone Wedding) at Grand Velas Los Cabos on Sunday, 5/05/2019. It was truly amazing. We have to thank everyone at the resort fuor all the fun! There are some specific employees who were amazing: Marcela as our wedding coordinator, Karla/Rocio/Brenda for concierge, Jesus/Tomas at the pool, Jose/Jehu/Omar at Azul, Chefs at Lucca/Velas 10/ Azul, Narciso at Valet, Alberto at coffee shop, and Cristina at front desk. There are so many other employees to note, but unfortunately I don't know their names. Thank you so much for all the hospitality and making our special day amazing. We will never forget it. We look forward to visiting on our anniversary !
 
We spent 9 days at the resort and didn't want to return home. Everything is exceptional, from the suites, to the pool, to the gym, to the restaurants, and their customer service. It will be difficult to travel after staying at Grand Velas Los Cabos.
As published on TripAdvisor
BEST WEDDING AND VACA EVER
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
Grand Velas has been nothing but a dream from day one. I found Grand Velas by searching for amazing wedding venues and i fell in love with the Gazebo Terrace. Communication was smooth and easy! I quickly selected a wedding package and began the planning process. Andrea, the wedding planner for the resort is LITERALLY THE BEST! She is beyond professional and it's obvious that she has a great interest and passion in wedding coordination and hospitality. She made me feel like i was the only wedding she was working on. She brought all of my dreams and desires to life. She helped work around my budget and throughout the process we cultivated a real friendship. On the wedding day, she remained calm and maintained order at all times. She responds to emails and phone calls in a timely fashion. Every suggestion or idea i had she found a way to make it work. I couldnt imagine going through the process with anyone else. She made it so stress free and poured confidence into me that everything would be perfect and it was! From steaming services to turndown service, Andrea made sure everything was taken care of. Id recommend Andrea a million times over!! Diana was also an AMAZING concierge. She was there every step of the way even before and during the wedding. If youre considering having your wedding here... DO IT! Andrea will take good care of you!
As published on TripAdvisor
My clients wedding went amazing!! Totally exceeded my expectations
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
I'm a travel agent and this was my 1st wedding working with Grand Velas brand. Grand Velas Puerto Vallarta was an excellent partner to work with during this process. My bride was over-the-moon happy with our wedding/group coordinator Andrea Garza Martinez. Andrea assisted me as true partner, keeping a clear line of communication open and working together through any challenges we faced as they came. When you have a group of around 70 people and you are able to provide individualized attention to everyone where they feel like they are special is an amazing feeling as an on-site travel agent. The resort staff were amazing especially Alberto by the pool. Andrea made sure that the day was a magical day for my bride and even though the wind was not our friend, she quickly found a solution to our issue. I cannot explain enough how amazing she is!! Like she is the sweetest person ever! It was a pleasure doing business at this resort and I would certainly add it at the top of my list for all of my destination weddings!!! The private check-in staff was amazing from the front desk, Fatima, from the spa, and a host of other amazing employees that helped me look like a rockstar with my clients. I would totally recommend this resort for a large group and for certain a destination wedding. If you're interested in an amazing experience with amazing people, Andrea and I can make your dream a reality.
As published on TripAdvisor
Wedding at Grand Velas RN
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
My husband and I celebrated our wedding in May at Grand Velas RN. This was our third time at this property and we were so excited to share it with 50 of our closest friends and family. The trip and wedding did not disappoint. We started planning our wedding months ago with Andrea and her team. Andrea's ability to take an idea, taste, concept and transform it into reality is quite impressive. We were making decisions and given options by Andrea every step of the way. The day of the wedding, we let Andrea do her thing and really had to do nothing but lay by the pool. When we saw the ceremony and reception, our expectations were SO exceeded, and I am a very picky person! Everything was beyond gorgeous and Andrea and her staff made sure we never lifted a finger so all we had to do was enjoy the experience with friends and family. Beyond her crazy organization skills and attention to detail, Andrea is an amazing person and so FUN to work with. We will never forget the night!
 
Beyond the wedding, our time at Grand Velas RN was amazing as usual. Diana treated our guests like royalty - people are still talking about her amazing service and kindness. Also, Jose crushed it at the pool and made sure everyone was having fun. Our guests were impressed with the property- the suites, the pool, and the ocean / mountain views.
 
Thank you so much Grand Velas RN team! We (and many of our guests) will be back for sure!
As published on TripAdvisor
Daughter's beach wedding
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
We just returned from this property three days ago from our youngest child's (#4) BEACH wedding, where almost 100 guests attended. Although I was the "MOB", getting feedback from everyone who attended including wedding planners (both from US & resort), this was by far, as EVERYONE said, the most beautiful beach wedding! Thanks to ALL involved at the Grand Velas, in making our baby's dream wedding a reality. It couldn't have been at a better location that was easy to get to, cost effective for all-inclusive (for travelers who understand "all inclusive" & for those who didn't certainly found out!), beautifully well maintained grounds, terrific rooms, four 5* restaurants, the best spa experience, fun pool & especially the most attentive staff in every single area of the resort! I almost cried after leaving our resort wedding consultant, Andrea. She always made us feel like we were family. Our personal valet, (yes-every guest has one), Alfredo, was excellent, in every way possible! He gave me his cell & the second I texted him w/a request, it was done! I cannot think of one detail that was left undone. The wedding reception meal was so beautifully prepared & delicious! Being our fouth wedding, & not the first destination one, I'd say that I felt like a guest the entire time! Wedding or no wedding, it's a place to go with or without kids (yes, we had my 3 small grands who were included in wedding party), but just to go & relax & be treated like royalty was how the staff treated us there.
I wanted to have all of our guests be together in a resort that was easy to navigate on property, as well, & this resort hit the jackpot on that. My daughter & I went there a total of three times from start to finish. After her wedding, I felt like I was leaving my OWN Palace! All the staff who took care of us showed up to wave us off!
KUDOS to Grand Velas. And to quote "Arnold's catchphrase", "I'LL BE BACK"!!!!
As published on TripAdvisor
Best wedding weekend ever
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
We had our wedding weekend at GVRN last weekend, and it was everything we imagined and more. We worked closely with their wedding coordinator, Andrea, who was excellent at communicating with us and helping us make decisions. Once we arrived at the property, Andrea made sure we were well taken care of - even setting up private areas for our guests to check in with massages and welcome drinks.
 
Our concierge Diana was amazing. She always found us around the property, asking if we needed anything, even throwing an impromptu surprise birthday party with balloons and everything! She never stopped smiling and was so nice.
 
The actual wedding went off without a hitch and was perfect. Andrea was there all day making sure things went smoothly. Everyone here gives you great service with a smile.
 
I'm happy to say many of our friends have said they are definitely returning to Grand Velas. You will feel pampered, welcomed and certainly well fed here. Highly recommended!!
As published on TripAdvisor
Rosario F
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
We recently hosted our daughter's wedding at Grand Vela Nayarit . We were fortunate to have been assigned Ms. Andrea Garza as our wedding planner . She is by far Grand Vela's best asset ! Her attention to detail, her warmth , and professionalism is outstanding! Thank you Andrea and all your staff for making my daughter's dream wedding a reality !
As published on TripAdvisor
Dream Wedding in Paradaise
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
We first visited GV Resort in May 2018, one year prior from our big day. From the moment we arrived, we were welcomed with incredible service, unbelievable food and drinks, and of course, the beauty of the property. At first, we were hesitant about planning a destination wedding as we are from Miami, but our wedding planner, Andrea Garza Martinez dedicated an entire year to make our dream wedding weekend come to life. We never once felt stressed or concerned about the outcome. Andrea is professional, creative, detailed, organized and most of all, caring. She executed every single one of our ideas/wishes no matter how crazy the task. A fellow dog lover, she even had a life size pinata made to resemble our pup!
 
Overall, our experience was a dream. We've been looking at photos of our special weekend and are in complete awe of everything. The service, weather, food/drinks, company, scenery, decor, staff was absolutely PERFECT. Thank you, Grand Velas Riviera Nayarit for the best weekend of our lives. We can't wait to come back! And a very special thank you to Andrea, for making our wedding dreams come true :)
As published on TripAdvisor
An amazing wedding wekeend
Review of Grand Velas Riviera Nayarit
Stayed: Abril 2019
In January, my daughter had her wedding at Grand Velas Riviera Nayarit. But it wasn't just a wedding, we had over 250 guests celebrate for 2 nights. So you can just imagine the organization and preparation needed to pull off this celebration. We could not have done it without the help of The Gran Velas Event Planning team. The process of deciding on the date for the weekend, room rates and the contract was handled by Andrea Delgadillo. she was pleasant, easy to deal with and communicating with her made us feel confident that we were choosing the correct venue. But the person who really helped pull the wedding weekend off was Andrea Garza. She was our event Co-ordinator. From the first time we met with her, her professionalism, organizational skills, passion and commitment to help make this event happen exactly the way we wanted was exceptional. Needless to say, we had a long list of requests for decorations, entertainment and food. Andrea worked with us to execute every little detail and helped make our "wish list" come true. The first evening was a dinner on the beach. With the sunset, little waves crashing, a duo of guitarists, superb plated dinner and beautifully arranged table settings, the evening was spectacular. We had the wedding ceremony inside the Ballroom and then a party with a DJ and buffet dinner on the huge grass area. The quality and presentation of the food for both nights was memorable. On top of all this the weather was phenomenal. Because we were so comfortable with Andrea's experience in dealing with weddings and large functions, we totally trusted her suggestions and advice. The entire wedding event went off perfectly!! There was not one detail that was not properly executed and my daughter and I are perfectionists. We were not anxious the day of the wedding as Andrea had a team of staff assisting her, as well as us. The hotel itself is another level of luxury . It is the perfect size resort with fantastic rooms. All the single room suites are very similar, so it doesn't matter where your room is, it will be fabulous. The food at all the restaurants is truly exceptional. The overall service at the hotel is world class. I would absolutely recommend this hotel as a venue to have a small or large event or just going and having a fabulous vacation.
As published on TripAdvisor
Boda de ensueño
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
Es muy difícil escribir esta opinión sin tantos sentimientos de por medio pero trataremos de ser lo más objetivos.
 
Antes de que encontráramos este Resort, acudimos quizá a 15 o 20. Comparamos Varios en Riviera Maya. Cabos y desde el Comienzo nadie nos mostró tanto interés como Grand Velas Riviera Nayarit. El trato. La atención. El saber que tendríamos una boda única y totalmente personalizada nos encantó. En su momento Andrea Delgadillo fue el contacto para cerrar el contrato.
 
Posteriormente Andrea Garza la gerente de bodas se hizo cargo junto con su equipo de prácticamente todos los detalles. Su profesionalismo y sobre todo el amor con el que lleva a cabo su trabajo hizo que tanto nosotros como los 50 invitados tuviéramos una estancia y una fiesta memorable. Estamos muy agradecidos con todas las personas del GVRN que contribuyen para que una boda que uno tiene en la mente se vuelva realidad.
 
Si nos volviéramos a casar con los ojos cerrados escogeríamos este destino y este hotel. Gracias inmensamente a todos porque contribuyeron a que uno de los días más especiales e importante de nuestras vidas fuera memorable.
 
Todo es de 10: las instalaciones. El servicio. La comida. Los restaurantes, el personal, el spa, las bebidas, el equipo de bodas comandado por Andrea, las amenidades para la noche de bodas, los detalles, la decoración, absolutamente todo...
 
Prometemos regresar el próximo año a celebrar nuestro primer aniversario. El 27 de abril de 2019 quedará marcado en nuestras vidas y GVRN fue testigo del amor que nos profesamos. Muchas gracias.
As published on TripAdvisor
Amazing wedding weekend at Casa Velas
Review of Grand Velas Riviera Nayarit
Stayed: Mayo 2019
I got married on May 18 2019 at Casa Velas resort. It was the most amazing experience. First let me start with the staff - they are so friendly and go out of their way to help you. I even lost a pair of emerald earrings and the concierge came to my room and helped me find it. I couldn't believe it! But, the real reason that my wedding was so magical was because of my wedding coordinator, Andrea Garza Martinez. Andrea was amazing and you can feel the passion she has for her job. Our wedding was challenging because it was very big! We had 160 guests who we hosted for three events Friday -Sunday and so there was a lot of logistics involved and it felt like planning three wedding. Andrea did a great job at managing my expectations, being fair and helping in any way that she could. I have absolute faith in her that she would be able to execute on my vision and she did. I know I was very demanding and she really exceeded any expectation that me and my family had.
 
If you are getting married at Grand Velas or Casa Velas, you should try and request Andrea.
 
The hotel itself is beautiful its adult only which I think my guests really appreciated and kids were allowed to attend the events. We love Casa Velas, we love Andrea and we love the entire hotel team at Casa Velas who made this the most magical weekend of our lives!
As published on TripAdvisor
My FAVORITE resort and wedding venue in Puerto Vallarta
Review of Grand Velas Riviera Nayarit
Stayed: Enero 2019
I had the utmost joy staying at this property as a wedding planner for an on-site client event inJanuary. I doubt I'll do it justice with this review, but I'll try my best.

First, let's talk service. Our stay started with a fantastic welcome including a mini massage and freshjuice. A friendly bellman whisked us up to our room, where we found beautifully clean and comfortableaccommodations, including a patio with lush bougainvillea spilling over the balcony. The bed wascomfortable, and each night at turn down the staff placed robes and slippers at the bed. Everyonewho is working here seems happy to be employed by Grand Velas, and eager to be of service. Neverat any time did I pass a staff member without being acknowledged and welcomed with an offer ofservice.

An in-room coffee station was stocked with a Nespresso machine and pods, and complimentarybottles of Carminere and Mezcal were placed on the counters. The snack bar was full of tasty snackslike M&Ms and chips, and the refrigerator was full of chilled bottled waters and beers. Anything weconsumed was promptly refilled each day.

Continuing with food, the dining scene is top notch. The restaurants at Grand Velas are so fantastic, Iforgot I was staying at an all-inclusive resort. The Italian restaurant, Lucca, was a particular joy. Thefood was extremely fresh and delicately prepared, and the all-inclusive wine list was full of excellentoptions from around the world. Servers checked up frequently without being intrusive to the diningexperience.

But let's remember, I was here for work, not for a vacation! My clients wed at the Grand Velas inJanuary 2019. I have had many different experiences with weddings outside the US, and I typicallyfear the worst when it comes to coordination. I've had a wedding in Mexico where the venuecoordinator changed 5 times in less than a year. You read that right: 5 times. It made my role as anindependent planner more valuable, but it also made the entire process a headache for the poorclients. To my utter surprise, there was NONE of this nonsense at Grand Velas. This resort's eventsdepartment is being run as seamlessly as you'd expect from any 5-star resort.

Throughout the planning process, we had a consistent and very talented gem of a weddingcoordinator named Andrea. Andrea is extremely helpful, detail-oriented and communicative. She isthe rare type of hospitality individual who cares personally about everything she touches, and sheworked very hard to get every detail just right. Andrea's team was supportive and friendly; there wasnever anything we asked for that they didn't do their very best to accommodate. They handled acomplex 4 days of celebrations with grace and professionalism, and it was a joy to see everythingcome together so beautifully.

It was a pleasure to work with the Grand Velas team to execute my clients' wedding and to enjoysome vacation perks while there. I have stayed at several other properties in Puerto Vallarta, but theGrand Velas would be my top recommendation for a beautiful luxury wedding in the area.
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Just got Married at GVRN with an espectacular Sunset
Review of Grand Velas Riviera Nayarit
Stayed: Febrero 2019
This is the perfect Resort for your wedding and Vacation time. Staff is super friendly and do anythingto please you and take care of your needs, we have never been treated this well in any other hotel.Jasmin and Andrea were my wedding planners and they did an excellent job, they took all the stressof planning and did beyond what i expected. My wedding was absolutely perfect and beautiful. Spentthe week there and all my family and guests were amazed the same way we were with service,location, views and food. Go there and don't look for more hotels, you won't be dissapointed :)
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Our Wedding
Review of Grand Velas Los Cabos
Stayed: 2018
We´ve been to Cabo a few times to prepare for our wedding. When deciding where to have our wedding we knew it would be here. Its our first and only choice. It's like going home to paradise. Everyone remembers and knows our names. They treat us with genuine sincerity. Any request we had for our cultural traditional wedding were met. If anything was wrong they made sure to make it right. It's important to go to a resort with your friends or family that has high value in customer satisfaction. When they put the customer first it makes the experience worthwhile. You trust the business to handle your things and your family with respect and highest standards. I could not recommend this resort more. If we get to choose again, we would still get married at Grand Velas.
 
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Wedding ay Grand Velas
Review of Grand Velas Riviera Nayarit
Stayed: 2019
We recently were married at Grand Velas Riviera Nayarit with approximately 75 guests and had the most incredible time. It truly was spectacular. The resort is so stunning and the level of service offered throughout the resort is fantastic, especially at the fine dining restaurants, which are blow your mind delicious.

Planning a wedding in a Mexico when living in the US is certainly not an easy task, but Andrea Garza (the GV wedding coordinator) really helped bring everything together! I am incredibly detailed and I had super specific ideas on the majority of items (some would say all) that I wanted for the wedding. With the help of Andrea, I was able to have access to vendors that could bring my vision to life. She was really easy to bounce opinions off of and really helped put my mind at ease that everything would go off well. She has a very calming disposition, which always helps!

For those of you considering this as your wedding venue, I should mention that the florist, Maritza, was fabulous. I do want to point out that their in house AV department quoted us absolutely outrageous pricing (I am still in complete shock by this) and we went with a third party vendor that Andrea facilitated (upon my request) and we were happy with the end result. I also recommend bringing your own minister/having a relative marry you. We ended up finding and hiring our own photographer (local), videographer (local), DJ and band (California) but I had some very specific things in mind. The resort has vendors they recommend that I'm sure are great, I just had a particular direction in mind. We are beyond happy with the vendors we found and I was happy with how seamless things went with the staff/hotel vendors working with the vendors we brought in. The hotel was very accommodating. The food catered by GV, both for our rehearsal dinner and our wedding reception, was great! There was a snafu with our wedding cake flavor but it still tasted good :)

As for the planning, I was always in constant communication with Andrea and she was a complete delight to work with. I have made a friend for life throughout this process because she is such a kind and caring person. Some things didn't go perfectly but what wedding does! We received overwhelming feedback from guests on what an incredible resort choice this was and how much fun the wedding was.

My primary concern was my guests and ensuring that they would be well taken care of. Trust me - your guests will have the most incredible time! As will you, of course.

We have the most amazing memories from our wedding day and cannot wait to go back to visit. GV truly has a special place in our hearts and I can see us return very often. Thank you to the fantastic people working at GV who made our wedding so incredible! A special thank you to Andrea!
 
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4th Visit, Still Love It! Getting MARRIED at Casa Velas!
Review of Casa Velas
Stayed: 2018
I've stayed at this resort in 2015, 2016, 2017, and 2018 and it's never a disappointment.

Last year my fiancé surprised me with a romantic dinner on the beach and popped the question right at sunset. It was a beautiful evening and the staff did an outstanding job with the service, food and details to make it extra special for the occasion. I was so impressed with the outstanding service from Casa Velas that my fiancé and I decided to have our wedding at Casa Velas.

EXCELLENT Service!! Now, I can go on and on and express how Casa Velas is the Best Adult Resort in Puerto Vallarta … However, my best recommendation is that you come visit Casa Velas and see for yourself! And with that being said let me thank the Staff at Casa Velas which is one of the main reasons we always come back.

Emiliano's & Beach Club - A special thanks to Manuel, Bernardino, Victor, Aaron, Daniel for the attention to detail and making sure all our request were met. And of course thank you Chef Alejandro for making every meal unforgettable!

Lobby and Pool bar- Benny… You're simply the BEST!!!

Wedding Planner- Andrea you're absolutely an amazing wedding planner! You're professional, poised and gracious at all times. Thank you so much for being so patient with me, and putting up with all of my phone calls, e-mails, questions and last-minute changes.

Casa Velas is like my second family. See you for the wedding in November 2018!

#CasaVelasWedding2018
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Amazing Site Tour with Marcela
Review of Grand Velas Los Cabos
Stayed: May 2018
This resort is so luxurious with amazing customer service! I toured this location today, looking for a one-of-a-kind wedding venue & Grand Velas surpassed my expectations! Everything is high-end, elegant, tranquil & the views are awesome! Marcela gave me a tour that included a delicious lunch (try the Watermelon salad!) and she was so helpful, sweet & informative...I saw every possible wedding space & every site was gorgeous! This is a special place!
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Resort that makes you feel like royalty
Review of Grand Velas Los Cabos
Stayed: December 2017
My fiance and I have visited Grand Velas Los Cabos for the first time back in July for a quick weekend getaway, with no intentions of wedding planning yet. However, we enjoyed our stay so much that we started the wedding planning process on site - we knew this resort was "the one." Three weeks later, I came back with my sister and niece to show off Grand Velas to them for our girls trip. And the first week of December, we came back AGAIN for my 3rd trip with our parents...they were just as "wowed" with the property, service, and the people as we were on our first trip.

The resort is even more beautiful in person, everything from the view, architecture, landscaping, and especially the staff. Every room is ocean view, and it is absolutely breath taking! The resort is situated to have an amazing sunrise view over the ocean, but sunset will occur behind the building. However, waking up early to catch the sunrise is worth the extra minutes that you lose sleep for!

The service is definitely first class. You are always greeted by your name (sometimes even by staff members you have not had interaction previously with) and with any requests, they just seem to make it happen without hesitation. For instance, my mother in law forgot her comb, but the hotel didn't have any at the moment. The concierge in the lobby offered to have a staff member stop by a store to purchase one on the way to work and delivered to her room (definitely going above and beyond).

Concierge/service - every suite is assigned to two personal concierges (one morning and one evening), who are trained in the highest level of customer service, yet they are very genuine and sincere in every interaction. I had Rocio, Christian, and Sheila and we love them so much we are requesting them for the wedding. They are always proactive and thinking ahead, taking care of things you probably don't even realize. For instance, Rocio made sure our niece was taken care of during her time at the Kid's Club (our niece didn't want to leave!) and had dinner delivered to the club while we were at an adults only restaurant - doing all this before we even had to ask. There were MANY other things she did for us that was above and beyond, but one that left a huge impression on us is she left us a note in our room during our December trip prior to our arrival, welcoming us back, regretting that she can't in person due to not being scheduling. Christian is equally amazing. He realized we had a short stay and offered to pack our luggage so we can spend more time enjoying ourselves, calling our transfer company the night before to make sure everything is in order, calling us during his personal time off right before our checkout to see if there was anything else he can do for us. He and Rocio always seem to know where we are at - they are very good at balancing showing up often enough so you feel cared for, but not so much that it invades your privacy. Sheila was also proactive and had boxed lunches made for us on the day of our departure so we have something to eat while waiting at the airport. Another feature that I find convenient is the concierge offer their personal numbers so you can text them any time for anything; this also allowed for better response time (especially when lounging around the pool and you suddenly need or remember something).

Food - I usually avoid all-inclusive resorts because the quality is mediocre at best. However, I enjoyed every restaurant at this resort and each chef not only consider the taste during the dining experience, but also the presentation which is definitely Instagram-worthy! Few of the restaurants, the chef will even come out personally to ensure you are enjoying your meal. Breakfast is buffet and you must have it on the patio - the view is gorgeous! The staff will even help you with your plate and bring it back to your tablet. The executive chef, Juan, is creating the menu for our wedding and he's incredible! For our taste testing, he comes out to explain every dish for every course. He is highly trained in his field and has many years of experience, yet he is so incredibly humble and welcomes all suggestions or modifications. He was able to translate every request or suggestions I had, and our second taste testing was EXACTLY what I had mind. He puts a lot of thought in not only how the dish tastes, but also the texture and he's a true artist when it comes to the presentation.

Wedding planning - Marcela is our main contact for the entire wedding process. She is professional, yet very sweet and personable. She arranged all my meetings with vendors and made sure everything run smoothly, even though our December trip was kind of last minute. There were a few issues that happened during our last trip, but when made aware of them, she immediately took corrective action and we couldn't be more thankful! Not only did she apologize, but made sure we understood that the resort is always open to suggestions for improvement (and just not brush it off). I have really enjoyed working with her for the past several months and absolutely trust her, knowing that she has my best interest in mind. I am also impressed with Andrea, who is going to be assigned as my wedding coordinator. While we haven't had much interaction yet, she was at both of my taste testings and was responsible for accurately transcribing and translating my requests to the chef. Marcela, as well as many of the staff who I see regularly while at the resort, made every effort to be present in welcoming me and sending me off.

There are MANY others who made all our trips to Grand Velas an incredible experience, and each time unique - everyone from the bar (who gave us an impromptu mezcal tasting when she realized my fiance really likes the liquor; and she also created several cocktails for our testing as well), pool service (staff who would clean your sunglasses when you get out from the pool, move the umbrella so the sun is out of your face and leaves water next to you when you fall asleep), restaurant staff (who would stay wayyyy past the closing time without rushing us or make us feel bad and even insisted on us having dessert), and other random (but definitely not less important) staff who will catch the elevator for you even though they're going the opposite way from you.

There are not enough words in the English language to describe how amazing this resort is, you'll just have to experience it for yourself. What you get far exceeds what you pay for, and that is saying a lot for this luxury property!
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Our daughters wedding
Review of Grand Velas Los Cabos
Stayed: December 2017
Charlie & Ginger P. :

Excemplary attention to detail in a spectacular setting! Let me start by saying how pleased we are that we chose to host our daughters rehearsal dinner and wedding last week at the Los Cabo's GV celebrating its one year anniversary this month.

We choose the GV over several other highly acclaimed Los Cabo's properties not only because of the stunning location but more importantly due to the gracious hospitality we experienced from our very first visit to the subsequent three additional visits prior to the wedding. The group staff Eduardo, Andrea and their team; as well as the amazing and ever present concierge staff Diane and Christian truly made us and all of our guests feel welcome, comfortable and like we were part of their family! Every associate we interacted with made us feel special , recognized and cared for. We can honestly say we had not one worry. The staffs attention to detail was what enabled all of us to remain relaxed and able to truly enjoy every moment of the absolutely PERFECT WEDDING! You expect a property like this to offer amenities that exceed your expectations , rooms with spectatcular views, exceptional dinning options and the GV does not disappoint. Many brands strive to "Make a customer for Life" . The brothers that created the Grand Velas are doing just that. We all left the Grand Velas with heavy hearts as we will miss the beautiful people that make this property such a magical place. Thank you to everyone who made our families experience unforgettable. We will be back soon!
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Best all inclusive I've experienced
Review of Grand Velas Riviera Nayarit
This was our first time in Grand Velas Riviera Maya. And we decided to do our weeding here. We didn't know much about the resort expect for what we saw online. When we arrived we realized every review was right. It's an amazing place. Food is as good as it gets in any excelente restaurant. Service is amazing. And the facilities are also really good.
I totally recommended for families and couples.
Resorts
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Our Wedding
Review of Grand Velas Riviera Nayarit
It all started with me and my husband trying to find an amazing location for our destination wedding. We were lost and didn't have much information as none of us had ever been to a destination wedding. However, we knew that we wanted a warm, sunny, beautiful location surrounded by our very close family and friends. Long story short, after browsing the web for 2-3 months and reading all the amazing reviews about Grand Velas we decided to pick this place for our big day eventhough we had never been to this resort before. I am very happy and satisfied to say that everything was above and beyond our expectations and we owe it all to our amazing wedding planner Andrea. She made the whole process of planning a destination wedding fun and enjoyable. Andrea delivered on every single thing that we asked of her. She was always there to reply to our multiple emails a day as soon as possible and when we met her in person her positive vibe and energy and her confidence in what she was doing made us feel a lot more relaxed and comfortable in letting her plan our big day. From the day we arrived, Andrea was there for us every minute of everyday and would go above and beyond to make sure that not only us but also our guests had everything we needed. Everything from the wedding itinerary to details in decoration was exactly like what we had requested and even better. Aside from the actual wedding day, my husband and I and all of our 60 guests who were staying at the resort had an amazing time and according to them this was the best resort they had ever been to in Mexico. The service, food and the general ambiance was amazing. I would definitely recommemd this resort and if you are looking for a place to have your wedding at this is the place to be especially if Andrea is your wedding planner ;)
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Wedding at the Best Luxury All Inclusive Resort in Mexico
Review of Grand Velas Riviera Nayarit
Grand Velas is hands down the best luxury all-inclusive resort we have ever been to! We recently had our wedding there and everything was absolutely perfect. We had approximately 60 guests stay for at least three days and received countless compliments and "thank you's" for choosing this resort. Everyone loved it! The grounds themselves are beautiful and well kept, facilities were great, food was top notch but their service is what sets them apart from any other place we have ever been to. Everyone from our personal concierge (Adrian and Yazmin) to the front desk, were always friendly, warm, and proactively helpful. This place is really perfect! Aside from the resort itself and all the beauty it had to offer, what we really fell in love with was our wedding coordinator, Andrea Garza Martinez. She was amazing and words will not be able to fully describe everything she did and how much it meant to us but I will try! From the very start of the wedding planning stage, Andrea was honest, creative, organized, super detail oriented, meticulous, and always available (she responded to every single one of my 1,379 emails, sometimes over the weekend and past midnight!). The word "no" did not exist in any request we made, no matter how crazy it may have been. She was always willing to try and figure out a solution and give us her advice and thoughts. Our wedding came out perfect and we give her and all of her hard work all the credit in the world. Andrea is someone that truly cares about making her brides and grooms happy and she made our wedding a dream come true!
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Wedding at Grand Velas
Review of Grand Velas Riviera Nayarit
I recently had my wedding here. Everything was perfect; the beauty of the resort, the food and drinks, and the service was impeccable. My family and friends all had a fantastic time at the resort and agreed that we must come back next year! Above all, the best thing about Grand Velas Riviera Nayarit was my Wedding Coodinator, Andrea Garza. I had the pleasure of working with her for the past year and I can confidently say that she made my wedding a dream come true. If you're considering Grand Velas for your wedding, definitely ask for Andrea - you won't regret it!
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My friend wedding
Review of Grand Velas Riviera Nayarit
Stayed: August 2017
I reserve the place over travelacity and on my reservation said we have $50 credit toward to the spa. When we got there the lady from spa came & gave us quick neck massage. Felt great. Then she explain our spa has jacuzzi, steam room, hot sauna room & foot massager. I was so excited about relaxation b/c I had a very busy work schedule for more than a month. when I told her no your $50 will go credit towards the massage. I was very disappointed. Anyway I talked to manager & I should him my reservations which mention $50 toward spa facilities then they were honor that. Please take your reservations in case if you need it. Regardless of our 1st experience This place was one of the beautiful resort. Their services, food & amenity was immaculate. They are several different resturant. Their Franch restaurant wa to die for. The food, dessert and service was excellent. I was very disappointed with their Mexican restaurant, very mean host. We were 12 people and we 8 of us got to the place. Our other friend were late. We have reservations and as soon as we sat she told us we have wait to rest if the people come. But I told her we are hungry & we need to start until our redid the party come. She refused to serve us. Anyway we had to leave and go to the our are to eat. I told her we have 100 guess here for wedding and this is not right but no compassion. Anyway that was the bad experience but the wedding area was beautiful. Our friend ceremony was outside close to ocean. During ceremony rain start. They brought umbrellas for all of us which was very nice. During our staying everything we need was right at your site. The room service & food was so delicious. You didn't have to wait forever or force to go to the restaurant. Anyway the overall experience was great. Even we had those 2 not Pleasant experience, I still give them 5 stars because they really work hard to make sure their guess have a good time. Thank you
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Amazing Location for Destination Wedding
Review of Grand Velas Riviera Nayarit
Stayed: May 2017
My husband and I had the joy of getting married here at the end of May and we cannot say enough good things about it. As soon as the Wedding Coordinator (Andrea Martinez) contacted me I knew we had made the right decision by selecting Grand Velas Riveria Nayarit for one of the most important days in our lives. Andrea made sure that she was in constant communication and knew exactly what I wanted. There were a lot of decisions that I did not care about so I put full trust in Andrea to make them, and I'm glad that I did. As soon as we arrived on the property she met up with my husband and me and made sure that we (I) wasn't carrying any unnecessary stress. At the end of all of the wedding and planning, I didn't think of Andrea as our Wedding Coordinator any longer, but as a a friend! I could go on and on about how great Andrea was! We had 51 people attend our wedding and every single person had a great time. We would hang out by the pool (bar) all day. The bartenders and waiters/waitresses were great. They checked on us constantly and provided great service. The bartenders at the pool bar were always making different drinks for us to try. We really enjoyed all of the food that we had from breakfast, to lunch, to dinner. We would eat the buffet for breakfast, we would eat by the pool for lunch, and we tried all of the restaurants for dinner. I will say that the French restaurant was probably our favorite. After all of our guests left and it was just my husband and me we decided that we had earned a couples massage. The entire spa experience was something that you must do, and the massage was great! The views on the property were amazing and made for great wedding pictures. We were married in front of three large pillars which are beautiful in our pictures. We were also able to capture the sunset during our reception. The property and staff do an excellent job making sure that the grounds are very clean and well kept. We had the best week and a half, ever, and we cannot wait until we get to go back to Puerto Vallarta and stay at Grand Velas!
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Beautiful Wedding in Puertoa Vallarta
Review of Grand Velas Riviera Nayarit
Stayed: July 2017
We were married at Grand Velas Riviera Nayarit in June 2017. The resort's wedding coordinator, Andrea Martinez, handled everything from start to finish! She was very responsive (as was the rest of the resort staff) to all of our questions and concerns the entire time and the wedding turned out great! We didn't have to worry abut anything and they accommodated all of our requests. The upgraded suite was amazing. The service at the resort is the best we have experienced, which is a sentiment that was echoed by all of our guests. The staff really goes out of their way to offer the best service. Oh, and the 24/7 room service does not hurt at all. The resort itself is beautiful and relaxing. The pool bar was our favorite part.
A DREAM WEDDING BUT....
Review of Grand Velas Riviera Nayarit
Stayed: July 2017
We just returned from Grand Velas where we attended my sister's wedding. The resort itself is awesome, great rooms which are clean and spacious, the pool and dining options are fantastic. I really enjoyed the Italian and French restaurants quality of food, presentation and service. The wedding planner ANDREA was extraordinary, she was extremely professional, organized, patient and accommodating, she went out of her way to make sure my sister achieved the wedding of her dreams. I have to say though that we were extremely shocked to discover that almost all the services that had to be outsourced like photography, flowers etc came with a very hefty commission/surcharge added in by the resort in some cases two to three times the price for the same service when one sourced it privately by just looking online locally or taking a trip downtown to source flowers, this was very time consuming and unnecessary considering that we already paid a huge amount for the wedding package and brought in revenue with over 70 guests who stayed at the resort, they need to be transparent and fair about the surcharge added to external vendors and anything that is not within the wedding package. The venue is outstanding for a wedding but be prepared to pay through the roof if for example you just want to extend the reception by one hour ($400) and only one microphone for the ceremony as an additional one incurs a cost so we ended up with the one microphone being passed from minister to bridal couple - a bit messy - it really was exhausting all the extra charges which was beyond the wedding planning team's control but rather a policy from the resort. I have rated it less than five stars because although the service is good, there is a lack of genuine good service from a few of the waiters especially in Azul who at the beginning are not sure whether they will get a tip and only start to offer better service towards the end of the meal and especially good service if they hear that you are a good tipper - this I believe is a drawback of the hotel management and would encourage them to find a better solution to the whole tipping issue as we are told on arrival that gratuity is already included in the all inclusive package and we should only tip if we feel that the service exceeds expectations however one gets that silent feeling from a number of restaurant staff that it is expected whether they give you ordinary or extra ordinary service, one waiter even went as far as suggesting we tip him as he felt he did offer more than he should have. I must however mention that the service at the pool from all the barmen and Mario was great, The concierge Alejandro was amazing, attending to all our requests. Hector was incredibly helpful with all our packing after the wedding and handling of all our luggage. The waitress in koi nightclub was also exemplary with no overtures or expectations of an extra tip. The hairdresser was fantastic and the spa service, treatments, ambience and product selection are all world class but totally overpriced by any standard including outstanding award winning resorts in the Maldives or Seychelles where everything is expected to be alot more expensive as they are remote islands with no local production of even water. All in all, our huge group of family and friends 75 in total had a fabulous time, and I am sure many of them will go back albeit better informed.
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Amazing wedding experience!!
Review of Grand Velas Riviera Nayarit
Stayed: May 2017
We were married at Grand Velas May 2017. What an amazing experience with friends and family. This was our 5th visit to the resort and once again, service, food and accommodations were top notch and exceeded our expectations!! Our wedding coordinator, Andrea Garza Martinez was just absolutely perfect and amazing tending to every detail and creating a very relaxed and enjoyable experience for me, the bride and the rest of our family and friends. I very highly recommend this location for a destination wedding!!
Our Destination Wedding
Review of Grand Velas Riviera Nayarit
My husband and I got married at Grand Velas Riviera Nayarit on Saturday, May 6th, 2017. All I can say is this place is FANTASTIC. We had the most amazing time. And all of our guests were not only raving about the wedding but the resort in general. The staff is overwhelmingly helpful. We were amazed at the level of service and so were all of guests. There is some much I want to say but I am going to try and make this short & sweet. Ok so... First of all.... Andrea the Wedding planner at the resort is amazing! She made sure everything on our special day was perfect. She was on top of everything from start to finish. You may think to yourself "hmmmm how hard is to plan a wedding internationally?" Well... the answer is it's not. It's a lot of emailing back and forth but as long as you have an idea and pictures Andrea and her team will make them come to life. And you will be blown away! Second, the venue is absolutely gorgeous. The only downfall is it does tend the get a bit windy in the afternoon so my hair was driving my nuts. Unfortunately, we can't control the weather. Lol We got married late afternoon which made for great pictures because of the beautiful sunset in the background. Third, the food was so good, not just the night of the wedding but at the resort in general. Which is hard to find when going the all inclusive route. Overall, our day was so magical it was exactly what we wanted and we wouldn't have done a single thing differently! HUGE Thank you Andrea and to all the staff at Grand Velas We will see you for our 1 year anniversary :)
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Wonderful Group Destination Wedding
Review of Grand Velas Riviera Nayarit
Stayed: April 2017
Grand Velas Riviera Nayarit exceeded all expectations for our group of 30. From the attentive, fun and friendly staff, to the delicious food, pristine rooms and gorgeous grounds, we could not be happier about our experience. We received many compliments from our guests, not only for choosing such an amazing resort but also how beautiful our wedding was. My wedding coordinator, Andrea, was a pleasure from day one. I communicated with her via email several times per day for 4 months leading up to the wedding, and she always responded right away. Planning the wedding was a breeze, and once we arrived, Andrea was there every step of the way to make sure each and every detail was perfect. She definitely went above and beyond and made me feel absolutely at ease on my wedding day. The venue and decor was beautiful, especially as the sun set. We were also fortunate to have Leticia as our concierge. She was so nice and also very attentive; I will be sure to request her when we visit again. (My husband and I plan to visit again on our first anniversary). We are so glad to have chosen this location for our destination wedding.
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wedding ceremony
Review of Grand Velas Riviera Nayarit
everything was so good and well arranged, we all enjoyed it a lot ,the wedding planner of the hotel was relaxing and dependable .she did more than what we expected, I reffer this hotel to all of our friends and family
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Most Glorious Wedding
Review of Grand Velas Riviera Nayarit
So, where to begin! My now husband and I traveled to Grand Velas last year for a business trip, and fell so in love. We knew we wanted a destination wedding, but we did not know where our pick would be. So when we had the most amazing first time trip there, we had to just do it. The experience of having a wedding far away, and in another country, would be difficult, one would think! But, the resort supplied us with a wedding planner named Andrea. At first I was thinking, I hope that she is tentative and helps out a lot since obviously we could not take a second trip back out there to meet with her to discuss wedding plans. Little did I know, we would be come best friends. Andrea made our destination wedding experience into something so beautiful. We could have never done it peacefully and easily without her. Not only did we have such a glorious beautiful wedding, but wby Mealzzz32 Whippany, New Jerseye also gained such a beautiful friend and family member in Andrea because of our wedding. Our guests, who some have never been there, will be coming back indefinitely because of how amazing the staff is, the food, and the whole resort in itself.So, we thank you Andrea, Alfredo, Enrique, and the whole staff for making myself, my husband, and our family and friends vacation beautiful and memorable!! See you guys soon ?
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