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Our Wedding
By Tarlan M
It all started with me and my husband trying to find an amazing location for our destination wedding. We were lost and didn't have much information as none of us had ever been to a destination wedding. However, we knew that we wanted a warm, sunny, beautiful location surrounded by our very close family and friends. Long story short, after browsing the web for 2-3 months and reading all the amazing reviews about Grand Velas we decided to pick this place for our big day eventhough we had never been to this resort before. I am very happy and satisfied to say that everything was above and beyond our expectations and we owe it all to our amazing wedding planner Andrea. She made the whole process of planning a destination wedding fun and enjoyable. Andrea delivered on every single thing that we asked of her. She was always there to reply to our multiple emails a day as soon as possible and when we met her in person her positive vibe and energy and her confidence in what she was doing made us feel a lot more relaxed and comfortable in letting her plan our big day. From the day we arrived, Andrea was there for us every minute of everyday and would go above and beyond to make sure that not only us but also our guests had everything we needed. Everything from the wedding itinerary to details in decoration was exactly like what we had requested and even better. Aside from the actual wedding day, my husband and I and all of our 60 guests who were staying at the resort had an amazing time and according to them this was the best resort they had ever been to in Mexico. The service, food and the general ambiance was amazing. I would definitely recommemd this resort and if you are looking for a place to have your wedding at this is the place to be especially if Andrea is your wedding planner ;)
As published on TripAdvisor
Wedding at the Best Luxury All Inclusive Resort in Mexico
WeLoveToTravel5584, New York City, New York
Grand Velas is hands down the best luxury all-inclusive resort we have ever been to! We recently had our wedding there and everything was absolutely perfect. We had approximately 60 guests stay for at least three days and received countless compliments and "thank you's" for choosing this resort. Everyone loved it! The grounds themselves are beautiful and well kept, facilities were great, food was top notch but their service is what sets them apart from any other place we have ever been to. Everyone from our personal concierge (Adrian and Yazmin) to the front desk, were always friendly, warm, and proactively helpful. This place is really perfect! Aside from the resort itself and all the beauty it had to offer, what we really fell in love with was our wedding coordinator, Andrea Garza Martinez. She was amazing and words will not be able to fully describe everything she did and how much it meant to us but I will try! From the very start of the wedding planning stage, Andrea was honest, creative, organized, super detail oriented, meticulous, and always available (she responded to every single one of my 1,379 emails, sometimes over the weekend and past midnight!). The word "no" did not exist in any request we made, no matter how crazy it may have been. She was always willing to try and figure out a solution and give us her advice and thoughts. Our wedding came out perfect and we give her and all of her hard work all the credit in the world. Andrea is someone that truly cares about making her brides and grooms happy and she made our wedding a dream come true!
As published on TripAdvisor
Wedding at Grand Velas
Julie N
I recently had my wedding here. Everything was perfect; the beauty of the resort, the food and drinks, and the service was impeccable. My family and friends all had a fantastic time at the resort and agreed that we must come back next year! Above all, the best thing about Grand Velas Riviera Nayarit was my Wedding Coodinator, Andrea Garza. I had the pleasure of working with her for the past year and I can confidently say that she made my wedding a dream come true. If you're considering Grand Velas for your wedding, definitely ask for Andrea - you won't regret it!
As published on TripAdvisor
My friend wedding
Stayed: August 2017, travelled as a couple
I reserve the place over travelacity and on my reservation said we have $50 credit toward to the spa. When we got there the lady from spa came & gave us quick neck massage. Felt great. Then she explain our spa has jacuzzi, steam room, hot sauna room & foot massager. I was so excited about relaxation b/c I had a very busy work schedule for more than a month. when I told her no your $50 will go credit towards the massage. I was very disappointed. Anyway I talked to manager & I should him my reservations which mention $50 toward spa facilities then they were honor that. Please take your reservations in case if you need it. Regardless of our 1st experience This place was one of the beautiful resort. Their services, food & amenity was immaculate. They are several different resturant. Their Franch restaurant wa to die for. The food, dessert and service was excellent. I was very disappointed with their Mexican restaurant, very mean host. We were 12 people and we 8 of us got to the place. Our other friend were late. We have reservations and as soon as we sat she told us we have wait to rest if the people come. But I told her we are hungry & we need to start until our redid the party come. She refused to serve us. Anyway we had to leave and go to the our are to eat. I told her we have 100 guess here for wedding and this is not right but no compassion. Anyway that was the bad experience but the wedding area was beautiful. Our friend ceremony was outside close to ocean. During ceremony rain start. They brought umbrellas for all of us which was very nice. During our staying everything we need was right at your site. The room service & food was so delicious. You didn't have to wait forever or force to go to the restaurant. Anyway the overall experience was great. Even we had those 2 not Pleasant experience, I still give them 5 stars because they really work hard to make sure their guess have a good time. Thank you
As published on TripAdvisor
Amazing Location for Destination Wedding
Stayed: May 2017, travelled with friends tmn2244, Houston, Texas
My husband and I had the joy of getting married here at the end of May and we cannot say enough good things about it. As soon as the Wedding Coordinator (Andrea Martinez) contacted me I knew we had made the right decision by selecting Grand Velas Riveria Nayarit for one of the most important days in our lives. Andrea made sure that she was in constant communication and knew exactly what I wanted. There were a lot of decisions that I did not care about so I put full trust in Andrea to make them, and I'm glad that I did. As soon as we arrived on the property she met up with my husband and me and made sure that we (I) wasn't carrying any unnecessary stress. At the end of all of the wedding and planning, I didn't think of Andrea as our Wedding Coordinator any longer, but as a a friend! I could go on and on about how great Andrea was! We had 51 people attend our wedding and every single person had a great time. We would hang out by the pool (bar) all day. The bartenders and waiters/waitresses were great. They checked on us constantly and provided great service. The bartenders at the pool bar were always making different drinks for us to try. We really enjoyed all of the food that we had from breakfast, to lunch, to dinner. We would eat the buffet for breakfast, we would eat by the pool for lunch, and we tried all of the restaurants for dinner. I will say that the French restaurant was probably our favorite. After all of our guests left and it was just my husband and me we decided that we had earned a couples massage. The entire spa experience was something that you must do, and the massage was great! The views on the property were amazing and made for great wedding pictures. We were married in front of three large pillars which are beautiful in our pictures. We were also able to capture the sunset during our reception. The property and staff do an excellent job making sure that the grounds are very clean and well kept. We had the best week and a half, ever, and we cannot wait until we get to go back to Puerto Vallarta and stay at Grand Velas!
As published on TripAdvisor
Beautiful Wedding in Puertoa Vallarta
Stayed: July 2017, travelled as a couple, Alana T
We were married at Grand Velas Riviera Nayarit in June 2017. The resort's wedding coordinator, Andrea Martinez, handled everything from start to finish! She was very responsive (as was the rest of the resort staff) to all of our questions and concerns the entire time and the wedding turned out great! We didn't have to worry abut anything and they accommodated all of our requests. The upgraded suite was amazing. The service at the resort is the best we have experienced, which is a sentiment that was echoed by all of our guests. The staff really goes out of their way to offer the best service. Oh, and the 24/7 room service does not hurt at all. The resort itself is beautiful and relaxing. The pool bar was our favorite part.
A DREAM WEDDING BUT....
Stayed: July 2017, travelled with family
We just returned from Grand Velas where we attended my sister's wedding. The resort itself is awesome, great rooms which are clean and spacious, the pool and dining options are fantastic. I really enjoyed the Italian and French restaurants quality of food, presentation and service. The wedding planner ANDREA was extraordinary, she was extremely professional, organized, patient and accommodating, she went out of her way to make sure my sister achieved the wedding of her dreams. I have to say though that we were extremely shocked to discover that almost all the services that had to be outsourced like photography, flowers etc came with a very hefty commission/surcharge added in by the resort in some cases two to three times the price for the same service when one sourced it privately by just looking online locally or taking a trip downtown to source flowers, this was very time consuming and unnecessary considering that we already paid a huge amount for the wedding package and brought in revenue with over 70 guests who stayed at the resort, they need to be transparent and fair about the surcharge added to external vendors and anything that is not within the wedding package. The venue is outstanding for a wedding but be prepared to pay through the roof if for example you just want to extend the reception by one hour ($400) and only one microphone for the ceremony as an additional one incurs a cost so we ended up with the one microphone being passed from minister to bridal couple - a bit messy - it really was exhausting all the extra charges which was beyond the wedding planning team's control but rather a policy from the resort. I have rated it less than five stars because although the service is good, there is a lack of genuine good service from a few of the waiters especially in Azul who at the beginning are not sure whether they will get a tip and only start to offer better service towards the end of the meal and especially good service if they hear that you are a good tipper - this I believe is a drawback of the hotel management and would encourage them to find a better solution to the whole tipping issue as we are told on arrival that gratuity is already included in the all inclusive package and we should only tip if we feel that the service exceeds expectations however one gets that silent feeling from a number of restaurant staff that it is expected whether they give you ordinary or extra ordinary service, one waiter even went as far as suggesting we tip him as he felt he did offer more than he should have. I must however mention that the service at the pool from all the barmen and Mario was great, The concierge Alejandro was amazing, attending to all our requests. Hector was incredibly helpful with all our packing after the wedding and handling of all our luggage. The waitress in koi nightclub was also exemplary with no overtures or expectations of an extra tip. The hairdresser was fantastic and the spa service, treatments, ambience and product selection are all world class but totally overpriced by any standard including outstanding award winning resorts in the Maldives or Seychelles where everything is expected to be alot more expensive as they are remote islands with no local production of even water. All in all, our huge group of family and friends 75 in total had a fabulous time, and I am sure many of them will go back albeit better informed.
As published on TripAdvisor
Amazing wedding experience!!
Stayed: May 2017, travelled with family, kristi822, Napa, California, Our Destination Wedding
We were married at Grand Velas May 2017. What an amazing experience with friends and family. This was our 5th visit to the resort and once again, service, food and accommodations were top notch and exceeded our expectations!! Our wedding coordinator, Andrea Garza Martinez was just absolutely perfect and amazing tending to every detail and creating a very relaxed and enjoyable experience for me, the bride and the rest of our family and friends. I very highly recommend this location for a destination wedding!!
Our Destination Wedding
Gina & Ryan, GAlexis86, Philadelphia, Pennsylvania
My husband and I got married at Grand Velas Riviera Nayarit on Saturday, May 6th, 2017. All I can say is this place is FANTASTIC. We had the most amazing time. And all of our guests were not only raving about the wedding but the resort in general. The staff is overwhelmingly helpful. We were amazed at the level of service and so were all of guests. There is some much I want to say but I am going to try and make this short & sweet. Ok so... First of all.... Andrea the Wedding planner at the resort is amazing! She made sure everything on our special day was perfect. She was on top of everything from start to finish. You may think to yourself "hmmmm how hard is to plan a wedding internationally?" Well... the answer is it's not. It's a lot of emailing back and forth but as long as you have an idea and pictures Andrea and her team will make them come to life. And you will be blown away! Second, the venue is absolutely gorgeous. The only downfall is it does tend the get a bit windy in the afternoon so my hair was driving my nuts. Unfortunately, we can't control the weather. Lol We got married late afternoon which made for great pictures because of the beautiful sunset in the background. Third, the food was so good, not just the night of the wedding but at the resort in general. Which is hard to find when going the all inclusive route. Overall, our day was so magical it was exactly what we wanted and we wouldn't have done a single thing differently! HUGE Thank you Andrea and to all the staff at Grand Velas We will see you for our 1 year anniversary :)
As published on TripAdvisor
Wonderful Group Destination Wedding
Stayed: April 2017, travelled with friends Nicole W
Grand Velas Riviera Nayarit exceeded all expectations for our group of 30. From the attentive, fun and friendly staff, to the delicious food, pristine rooms and gorgeous grounds, we could not be happier about our experience. We received many compliments from our guests, not only for choosing such an amazing resort but also how beautiful our wedding was. My wedding coordinator, Andrea, was a pleasure from day one. I communicated with her via email several times per day for 4 months leading up to the wedding, and she always responded right away. Planning the wedding was a breeze, and once we arrived, Andrea was there every step of the way to make sure each and every detail was perfect. She definitely went above and beyond and made me feel absolutely at ease on my wedding day. The venue and decor was beautiful, especially as the sun set. We were also fortunate to have Leticia as our concierge. She was so nice and also very attentive; I will be sure to request her when we visit again. (My husband and I plan to visit again on our first anniversary). We are so glad to have chosen this location for our destination wedding.
As published on TripAdvisor
wedding ceremony
Saeed M, Vancouver Island, Canada
everything was so good and well arranged, we all enjoyed it a lot ,the wedding planner of the hotel was relaxing and dependable .she did more than what we expected, I reffer this hotel to all of our friends and family
As published on TripAdvisor
Most Glorious Wedding
Mealzzz32 Whippany, New Jersey
So, where to begin! My now husband and I traveled to Grand Velas last year for a business trip, and fell so in love. We knew we wanted a destination wedding, but we did not know where our pick would be. So when we had the most amazing first time trip there, we had to just do it. The experience of having a wedding far away, and in another country, would be difficult, one would think! But, the resort supplied us with a wedding planner named Andrea. At first I was thinking, I hope that she is tentative and helps out a lot since obviously we could not take a second trip back out there to meet with her to discuss wedding plans. Little did I know, we would be come best friends. Andrea made our destination wedding experience into something so beautiful. We could have never done it peacefully and easily without her. Not only did we have such a glorious beautiful wedding, but wby Mealzzz32 Whippany, New Jerseye also gained such a beautiful friend and family member in Andrea because of our wedding. Our guests, who some have never been there, will be coming back indefinitely because of how amazing the staff is, the food, and the whole resort in itself.So, we thank you Andrea, Alfredo, Enrique, and the whole staff for making myself, my husband, and our family and friends vacation beautiful and memorable!! See you guys soon ?
As published on TripAdvisor